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Experience a personalized stay in the Maldives
This month, we highlight our Housekeeping Department that is responsible for the grand gestures, such as creative bed decorations, the finer details that make your stay in our Villas and Rooms as comfortable as possible, and everything in between. In an interview with Lali Khorkheli, Executive Housekeeper at Meeru Island Resort & Spa, learn more about what goes into your perfect stay at Meeru.

Lali was born in Tbilisi, Georgia. She studies Teaching at the International Teaching University of Georgia and later started her career in the Hospitality industry in 1998, where her first venture was in Greece followed by London. Lali returned to Georgia to add 9 years to her professional career before transferring to the United Arab Emirates and finally joining the Meeru family as Executive Housekeeper in 2014.

Name one spot on Meeru that you love to go and relax?
The beach. Meeru has long stretches of beach that are beautiful and relaxing.

Describe your normal day at Housekeeping Department?
I officially start my day at 07:30 with a Room Boy’s briefing and, of course discussing, arrivals, extra amenities and special requests. After that, I have a meeting with my Assistants and Supervisors at 07:45 to discuss the special requests to follow up on. Then I have another meeting at 08:00 with Rooms Division HODs to share information and then 08:30 with General Managers. We also have evening ‘turn down’ and ‘handover’ meetings.

In between, I follow up on the individual rooms and all the projects that we have running. I have to follow up with Maintenance and Purchasing Departments for what I have requested and to update my daily Logbook to track these requests. We also have different projects like renovations, painting of the rooms and changing of furniture colors.

What is the best compliment that you or your department has received from a guest?
I had a very good comment from one of the repeat guests at the Repeater’s Cocktail Party. The couple mentioned that they have been to many places and traveled all over the world but recently stopped in Meeru for the last 4 visits because they love the rooms here, they love the Room Boys and they love the cleanliness.

What are some of the popular requests that guests make for their Villa setting before arrival?
Guests most of the time request bed decorations, sometimes with red roses on the bed to spell out their names and a message. Usually, we make the best bed decorations with a tropical feel, using palm tree leaves.

How do you and your team prepare each Villa for arriving guests?
My teams all have task sheets with details of the guests, whether they have a honeymoon, or anniversary, or special birthday, so that they can prepare a special and personalized experience for the guest.

Guest reviews show that Meeru’s Villas are always kept spotless. How many times a day does your team attend to each Guest Villa?
Twice. In the morning and evening, most of the time with bed decorations in the evening.

Share one of the ways you and your team make guests feel truly special?
We always try to make all the guests feel very special. The Room Boys take it upon themselves because they know their guests. They find ways to make their guests happy like offering Kurumba (Young Coconut), sometimes a special decoration and giving a personalized housekeeping service according to what our guests need. Most of our team members are long serving staff and they understand our guests very well, which is why most of our guests request a specific Room Boy by name because they know the guest and what they like.


Watch the video of how Meeru prepares special bed decorations for guests on our YouTube Channel.


Book your personalized stay at Meeru online »
Past News Items
Booking Meeru Island Maldives
Reservations Manager, Nabah Hussain share inside information on the Meeru booking process READ MORE
Multiple award winning Resort in the Maldives
August updates from Walter C Kaufmann, General Manager. READ MORE
Dine under the stars this August
The month of August offers these romantic dinners on the beach READ MORE
Komas Kid’s & Teens Club
Facilities, toys, games and fun for Children and Teens at Meeru READ MORE
The fun side of the Maldives
An interview with Sports Entertainment & Activities Manager, Zaid Mohamed Didi READ MORE
Beach dining experiences in July
The new month offers special gastronomic delights READ MORE
Meeru Maldives: A Golf Enthusiasts’ Dream Holiday
July updates from Walter C Kaufmann, General Manager READ MORE
International Yoga Day: Holistic wellness at Duniye Spa
Meeru invites you to guided Yoga and Meditation at Duniye Spa READ MORE
Maldives celebrates World Environment Day
Celebrate the tropical nature of Meeru READ MORE
Beautiful Maldives Sunsets
June updates from Walter C Kaufmann, General Manager READ MORE
June beach dining delights
Enjoy tantalizing delicacies in the month of June READ MORE
Sea turtle adventures in the Maldives
Meeru’s Turtle Reef is home to these special creatures READ MORE
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7 secrets to unforgettable dining in the Maldives
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Are you ready for the summer?
May updates from Walter C. Kaufmann, General Manager READ MORE
Meet our celebrity guest Ondrej Moravec
Meeru hosts renowned Czech Republic Biathlete READ MORE
Beach Dining Experiences in May
Meeru invites you to special beach dinners in the month of May READ MORE
Have you tried our Sports Fishing challenge?
Catch, reel in and release a host of tropical fish with the Meeru game fishing challenge READ MORE
A glimpse into the Maldivian way of life
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Join Meeru Island Resort & Spa for exciting Easter activities around the Island READ MORE
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April Updates from Meeru
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April Beach Dining for Meeru
Welcome Spring this April with a variety of enjoyable Beach Dinners READ MORE
Earth Hour At Meeru
The Resort will switch off lights to join Earth Hour on March 25, 2017 from 2030-2130 hours READ MORE
2017 TUI Top Quality Award for Meeru
Meeru Island Resort & Spa has been awarded the prestigious TUI Top Quality Award for 2017 READ MORE
Happy International Women’s Day from Meeru
Honour International Women’s Day with Meeru READ MORE
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Walter C. Kaufmann, General Manager tells what’s new for the month of March READ MORE
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Meeru wins HolidayCheck Gold Award 2017
Another prestigious award by HolidayCheck for Meeru READ MORE
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February news from Meeru
Walter C. Kaufmann, General Manager tells the latest READ MORE
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February Beach Dining
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January Beach Dining
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Happy New Year from Meeru
A Very Happy New Year To All Our Meeru Guests! by Walter C. Kaufmann, General Manager READ MORE
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Season’s Greetings to all our Meeru Guests READ MORE
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Celebrating the new year in Meeru READ MORE
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This December, join the sun, sand and the festivities READ MORE
December Kids Activities
Special fun & games for our young guest on December 24, 27 and 29, 2016 READ MORE
December Dining
Beach & festive dining in Meeru READ MORE
Bars of Meeru
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Jacuzzi water Villas
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November winter escape
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Halloween At Meeru
Have a spooktacularly good time in the Maldives READ MORE
Spa In Paradise
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The Sunset Punch Cruise
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October in Meeru
As Europe is getting colder, it’s getting warmer here. Blog by Walter C Kaufmann, General Manager READ MORE
World Tourism Day 2016
Discover Maldives with Meeru. Join the fun activities on the World Tourism Day on September 27 READ MORE
Top things you’ll experience in Meeru
Why our repeating guests’ loves coming here READ MORE
The new Farivalhu Restaurant
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Holidaying in Meeru
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MEERU EARNS 2016 TRIPADVISOR CERTIFICATE OF EXCELLENCE
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Join us for a fun filled Easter on Easter Sunday, 27th March 2016
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