Meet the Meeru Team: Fathimath Aroofa
In our palm-fringed paradise here at Meeru Island Resort & Spa, we are so grateful to have many amazing colleagues working with us day after day to ensure that we are able to provide guests with a safe and beautiful holiday experience in the Maldives.
We want to take a moment this month to shine a spotlight on one of those amazing team members that has shown what it means to be a great Meeru team member.
Meet Aroofa, Meeru’s Front of House Supervisor
Born and raised in the Maldives, Fathimath Aroofa works as a Front of House Supervisor at Meeru Island and has been with the resort since 2017.
She holds a Bachelor’s Degree in Hospitality Management and enjoys meeting new people and helping them craft a wonderful holiday experience.
Always motivated and up for new challenges, Aroofa is passionate about hospitality and eager to learn new things to grow and advance her career within the industry.
In her current role, she supervises and coordinates the entire Front of House team, ensures guests receive the warmest possible welcome, and that service runs smoothly.
We sat down with Aroofa for a chat to learn more about her experience and received some insightful tips that, especially those of you who are coming to Meeru Island for the first time, will appreciate.
What is it like to be a Front of House Supervisor and how long have you been working at the resort?
As a Front of House Supervisor, I enjoy working with my colleagues from different nationalities and learning their cultures. Leading the team, providing excellent customer service, and overseeing day-to-day activities are my primary responsibilities.
I have been with Meeru Island Resort & Spa for already three years and eight months.
Why did you decide to become a Front of House Supervisor?
To become a Front of House Supervisor is a part of my journey to grow forward with my career in the hospitality industry.
What do you love most about your work?
What I love most about my work are my colleagues and the work environment. Additionally, I enjoy working with people and assisting them with their concerns to make their holiday experience feel like ‘a home away from home’.
What hobbies do you enjoy when you are not at work?
In my free time, I enjoy diving, hanging out with friends, and watching movies.
What extraordinary experiences should guests embark on when holidaying at Meeru Island Resort & Spa?
On the one hand, candle-lit beach dinners are perfect for couples seeking intimate time together alongside delightful cuisine.
What advice or motivational words can you give to those who want to work in Front of House?
“Quality is never an accident. It is always a result of an intelligent effort.” – John Ruski
Travelling in the ‘New Normal’ – A Safe Holiday Experience at Meeru
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